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Frequently Asked Questions

WHAT ARE PHOTOBIOMODULATION AND PHOTOTHERAPY?
Photobiomodulation uses the wavelengths of infrared primarily, while phototherapy uses ultraviolet rays such as UVA and UVB.

At ELIOS Lamps, we aim to use the benefits of both photobiomodulation and phototherapy for the biophysics synergy. We can see it from the fact that sun exposure is beneficial and fundamental for all human beings. It is essential for life, like water, food, or sleep.

The sun represents all these wavelengths. So, we have built devices that use photobiomodulation only and hybrids that combine both for the maximum benefits.
WHY ARE YOUR RED-LIGHT THERAPY LAMPS SO EXPENSIVE?
Here’s how we do it compared to others: We choose the frequency of red light 670nm instead of 660nm or worse, 630nm as all our competitors. Some might even tell you that 660nm or 630nm are better; in reality, it’s just cheaper. So while 10nm may not seem like much of a difference in light wavelengths, it absolutely is.

Instead, 670nm is a wavelength where the Blank Water is almost crystalline; this means that 670 is a preferred frequency that enters in resonance with the water molecules of our body. It has a much higher biological activity and penetrates our cellular membranes. 670nm has much more wavelength movement than the 660nm. It is also more expensive to produce and requires a lot of power, so even if a competitor declares that it has 670nm and is way cheaper than ours, they are likely not telling the truth.

Here’s how we utilize the best technology: Our competitors use less sophisticated and way less effective technology and buy their products sold in China and re-sell them in the USA at a higher cost.

The bulb has a cone-shaped trunk that our engineers have studied to project light through the brain, thyroid, gonads, and heart, the organs with the highest mitochondrial concentration. We use the technology chip onboard for the bulb instead of the classical cheap LED that our competitors use (this is one of the main reasons they are cheaper than ours).

Chip on board (integrated circuits bonded directly to microprocessors) is currently the most sophisticated technology. For our lamps, this means they are panels with integrated LEDs interconnected. The COB has a better color temperature, so the light distribution on the skin is more uniform with an increase in luminous density and less thermic resistance. This gives us better light and more concentrated durability.

We add traditional LED in our lamps around the COB just for aesthetics, while our competitors use it as the core of their devices. For example, Pluto has a beam opening of 60 degrees, while Saturn of 30 degrees.
I’VE SEEN SIMILAR LAMPS WITH MORE WATTAGE THAN YOURS.
The wattage of the lamp is not essential, but the power of the wavelengths emitted from it is. You can have a lamp with 3000 watts, but it will not benefit our health if it has a low irradiance. What interests us is the power of the light that reaches our skin, not the power of the lamp itself, so we are talking about wattage per square inch as a surface unit.

Our lights are among the most powerful light exposure on the market, translating into a significant biological activity. Many think they can buy a lamp with less radiant power and expose themselves for longer. It is not the same thing; compare doing one repetition in the gym with 225lbs or 100 repetitions with 25 lbs. The biological effects of a lamp with more wavelengths of light are not the same as a one with less.
WHERE DO YOU GET THE MATERIALS FOR YOUR LAMPS, AND ARE ALL YOUR PRODUCTS ASSEMBLED IN ITALY?
Pluto is assembled in Hong Kong under the instruction of our engineers. For Saturn and Venus, we buy the material from Hong Kong but build them in Italy.

We had to make this choice because buying the same materials from Germany would cost us over 10,000 Euros per lamp (roughly 10,500 USD), and we would not have been able to sell it at a reasonable price.
I HAVE USED OTHER CHEAPER LAMPS WITH GREAT BENEFITS, SO WHY SHOULD I CHOOSE YOURS?
If you already had benefits with a way less sophisticated lamp, imagine the benefits you will have with our lights. Upgrading when you want something better is not uncommon in any industry. The benefits you reap from our lamps will last you a lifetime.
WHICH ONE SHOULD I BUY?
Pluto is the entry-level in photobiomodulation. Our most potent red light therapy lamp is Saturn. Venus is a hybrid combining UV and photobiomodulation. Ultimately, what you decide on is up to you, what benefits you want, and your budget.
DO YOU OFFER ASSISTANCE?
We offer assistance that you can request via email for an appointment. We will help you in real-time through Google Meet for installation and usage. Our experience with each individual lamp will allow you the custom help you need.
WHAT IS YOUR RETURN POLICY?
We are so sure you will love your ELIOS Lamps that we offer a no questions asked refund within the first 60 days. Please see the details of our Shipping and Return Policy.
WHEN WILL MY ORDER SHIP?
All orders are shipped the following business day and are typically received within seven business days.
HOW DO I USE MY ELIOS LAMPS?
Set up the device (table, chair, hanging on door/wall).

INFRARED: Position yourself at 2” to 4” away and expose the desired area of your body to the light for 12-15 minutes.

ULTRAVIOLET: Set the desired area at 8” away from the lamp and expose 5 minutes per body part.

In both cases, start at 1 minute and increase slowly; in both instances, expose yourself between 10:00 AM and 4:00 PM for maximum benefits and to prevent disruptions to your circadian rhythm.
DO I NEED SAFETY GLASSES WITH YOUR LAMPS?
Scientific evidence suggests that red light therapy will benefit your eyes. However, we advise you never to look directly at the lights. If keeping your eyes closed does not work for you, you can wear sunglasses as needed.

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